Four Reasons Why Every Casino Should Choose GCA

1. We’re the industry leader with an impressive 97 percent customer retention rate.
No company has more experience in the gaming cash access business than GCA. We’re at the forefront of the cash access revolution, with a client list that includes nine of the top ten gaming companies in the world. With a 97 percent customer retention rate and a two-thirds conversion rate from our competitors’ business, our contract renewal and acquisition rates reflect our focus on excellence.

At GCA, we did not achieve our leadership position by ever being satisfied. We continuously strive to develop innovative cash access and cashless technologies that will help you be more profitable, operate more efficiently, and retain and attract new business. Our goal is to always be the preferred resource for all your cash access needs.

2. We bring more cash to the casino floor than any other cash access provider.
By delivering the perfect balance of unrivalled innovation, reliability, and customer service, we have grown to be eight times larger than our nearest competitor. GCA processes more than 102 million transactions every year, resulting in $24 billion in cash disbursements to gaming patrons and annual revenues in excess of $450 million.

Cash access represents 70 percent of a casino’s total gaming revenue. With so much at stake it’s critical to the success of any casino to choose the world leader and innovator in cash access products and services. So choose GCA, the provider of choice for leading casino operators.

GCA - The leading provider of cash access solutions by a wide margin.

3. We help you sleep better.
GCA has redundant data centers, communication systems, and power supplies in place to prevent data loss and ensure consistent and reliable network access. We are very proud of our 99 percent network uptime. With 26 account managers in the field and a customer support center answering calls in less than six seconds, you’ll enjoy peace of mind 365 days a year.

4. Our breakthrough technology will increase your revenue.
GCA is on the leading edge of innovation, constantly delivering new technologies and products to encourage customer transactions, put more cash on your casino floor, and ultimately drive more gaming revenue. These cutting edge technologies include the expansion of our 3-in-1 Enabled QuickJack™ Plus, a multi-function kiosk that incorporates 3-in-1 functionality for cash access with slot ticket redemption