Providing Cash Access To Casinos Worldwide
GCA offers cash access products and services to gaming establishments around the world, helping them put more cash on the floor and into the hands of gaming patrons. No company has more experience in the gaming cash access business than GCA. We serve more than 1,000 gaming establishments in the United States, Continental Europe, United Kingdom, Canada, Caribbean and Asia, including nine of the top 10 U.S. gaming companies and all of the leading United Kingdom companies. GCA's International success will continue to grow as we enter new and exciting markets.
Key Markets And Management Team
Innovative Cash Access Products That Drive Cash To The Floor
GCA is at the forefront when it comes to developing innovative cash access technologies that help gaming establishments drive more cash to the casino floor, operate more efficiently and increase customer loyalty.
Products currently available to our international customers include:
QuikCash™ cash advance terminals
These customer-activated, touch screen terminals employ the latest technology to provide your customers with point-of-sale debit card and/or credit card cash advance transaction options. QuikCash has multilingual capabilities, is available in kiosk, countertop, wall-mount and free-standing units and can be installed virtually anywhere in the casino.
Casino Cash Plus® ATM
This ATM offers patrons a quick and seamless way to get cash via ATM withdrawals. One of GCA’s most popular ATMs, this kiosk has multilingual capabilities with easy-to-follow prompts and instructions to guide customers through transactions with ease.
Central Credit (Real Time)
A wholly-owned subsidiary of GCA, Central Credit is the leading source for gaming credit information with a proprietary database of gaming patron credit history and transaction data on millions of gaming patrons worldwide. Central Credit services simplify cage operations and make the casino credit, or marker, decision process easier. Via our private data network, gaming establishments can get social security number verifications, credit reports, bank ratings and real-time updates on marker activity and derogatory information.
A Commitment To Service And Reliability
As our customer, you can expect unmatched customer service and reliability. Our dedicated call center delivers live customer support, especially to non-English speaking customers, in 150 languages, 24 hours day, seven days a week, answering millions of calls annually in an average of six seconds.
We have a robust infrastructure that has allowed us to maintain 99 percent uninterrupted data center uptime over the past few years. Our redundant, fault-tolerant data centers help ensure no data is ever lost. We also monitor individual cash access machines and can quickly perform remote maintenance functions to quickly fix many problems on the casino floor.
We also have a team of experienced field sales professionals who are poised for quick response and make regular service visits.
Responsible Gaming And Compliance
Our international customers can be confident in GCA’s responsible gaming and compliance efforts.
We have a long-standing commitment to responsible gaming, launching a Responsible Gaming Partnership program with the National Council on Problem Gambling in 1999 and a Self Transaction Exclusion Program soon after, which allows problem gamblers to block access to their own funds. Our responsible gaming efforts extend beyond the United States. We have relationships with GamCare and Responsible Gaming Council to address problem and underage gaming worldwide.
GCA also recognizes the need to readily adapt to the unique policies, regulations and business cultures presented in the countries we currently serve, and into which we expect to expand. Therefore, we are committed to working in partnership and compliance with area banks, bank card associations, monetary authorities, gaming commissions and regulatory and legislative authorities. |
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